Legal Document

9coin Terms & Conditions

This page outlines the complete terms for using the 9coin platform. Please read the full Terms & Conditions carefully before opening an account.

Introduction & Acceptance

These Terms and Conditions ("Terms") govern the use of the 9coin platform and all related services. By accessing the website, registering, or using any of our services, you are considered to have fully agreed to these Terms.

9coin is a safe and reliable online entertainment platform. By following SSL encryption and fair play policies, we ensure the highest level of security and transparency for our users.

Important: These Terms may change at any time. Continuing to use the platform after any changes means you have accepted the updated Terms.

If you disagree with any part of these Terms, please stop using our platform. For any questions, email us at [email protected].

Eligibility Requirements

To use 9coin's services, you must meet the following eligibility requirements:

  • You must be at least 21 (twenty-one) years of age. This platform is only for users aged 21 and above.
  • You must be capable of and willingly agree to these Terms.
  • Only one account per person is allowed.
  • You must register with honest and accurate information.
  • Using the platform for any fraudulent, deceptive, or illegal purpose is strictly prohibited.
Age Verification: If information provided at registration is found to be false, the account will be closed immediately and the balance may be forfeited.

9coin reserves the right to reject new user registrations at any time, without stating a reason.

Account & Security

3.1 Account Registration

At registration, you must provide your real name, correct mobile number, and valid information. 9coin has the right to verify the information provided.

3.2 Password Protection

It is entirely your responsibility to keep your account login details confidential. Do not share your password with any unauthorised person. If you notice any suspicious activity on your account, contact us immediately at [email protected].

3.3 Multiple Accounts Prohibited

A single person may not operate more than one account. If multiple accounts are detected, all of them along with any balances and bonuses held in them will be forfeited.

Our platform uses SSL encryption technology to keep your personal and financial information secure.

Deposits & Withdrawals

4.1 Deposit Methods

9coin currently accepts deposits via the following mobile banking methods:

Method Minimum Deposit Minimum Withdrawal Withdrawal Time
bKash ৳500 ৳800 10–45 minutes
Nagad ৳500 ৳800 10–45 minutes
Rocket ৳500 ৳800 10–45 minutes
Upay ৳500 ৳800 10–45 minutes

Rocket is the mobile wallet service of Dutch-Bangla Bank. All four methods listed above are accepted at 9coin.

4.2 Withdrawal Process

Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals may be delayed if account verification is not yet complete. Funds will be sent to the same mobile banking number that was used for the deposit.

4.3 Anti-Money Laundering Verification

9coin strictly follows anti-money laundering policies. If a suspicious transaction is detected, the account may be temporarily suspended and additional verification information may be requested.

Bonuses & Promotions

5.1 Welcome Bonus

9coin offers new members a 200% bonus on their first deposit — up to a maximum of ৳5,000. For example:

  • Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000
  • Deposit ৳6,000 → ৳5,000 bonus (maximum cap) → total balance ৳11,000

5.2 Wagering Requirement

The wagering requirement must be met before a bonus can be withdrawn. Wagering is calculated on the bonus amount only (not on the combined deposit and bonus amount).

Example: ৳2,000 bonus × 15 = a total of ৳30,000 must be wagered before the bonus funds can be withdrawn. Wagering multiplier: 15x.

5.3 General Bonus Terms

  • Each account may receive the welcome bonus only once.
  • Winnings from bonus funds may only be withdrawn after the wagering requirement has been met.
  • Multiple bonuses cannot be combined at the same time, unless specifically stated in the promotion's terms.
  • 9coin reserves the right to modify or withdraw any bonus promotion.
  • Any attempt to obtain bonuses through fraudulent means will result in the bonus and related winnings being cancelled.

VIP Program

9coin has five VIP tiers. A weekly cashback benefit is provided at each tier:

Level Maximum Weekly Cashback
Bronze Up to 0.3%
Silver Up to 0.6%
Gold Up to 0.9%
Platinum Up to 1.2%
Diamond Up to 1.5%

Users can gradually move up to higher tiers based on their activity and engagement. Cashback for each tier is credited automatically every Monday. 9coin reserves the right to modify the VIP benefit rules.

Gaming Rules

7.1 Fair Play Policy

All games on 9coin are operated in accordance with fair play principles. The use of any automated software (bots), artificial intelligence tools, or any method that provides an unfair advantage is strictly prohibited.

7.2 Technical Errors

9coin reserves the right to cancel any erroneous payout caused by a technical issue. In such cases, the relevant game round will be re-evaluated and the correct amount will be determined.

7.3 Betting Limits

Specific limits apply to each game and betting method. These limits are displayed on the game page. Any attempt to exceed the limits will result in the transaction being rejected.

Important: If no specific RTP (Return to Player) value is published for a game, only the information published by the game provider company is considered valid.

Responsible Gaming Policy

9coin takes responsible gaming very seriously. We believe that recreational gaming should be enjoyed in a controlled and mindful way.

  • Set a personal budget and play within your limits.
  • Never place bets when under financial pressure, emotional distress, or the influence of substances.
  • Chasing losses by placing more bets is dangerous.
  • If needed, contact our support team to set a temporary break or self-exclusion limit on your account.

To learn more about responsible gaming, please read our Responsible Gaming page.

Intellectual Property

All content published on the 9coin website — including logos, designs, text, graphics, software, and other materials — is the exclusive property of 9coin or is used under licence.

Republishing, distributing, modifying, or using any content for commercial purposes without our written permission is prohibited. 9coin reserves the right to take legal action against anyone who violates this condition.

Game provider companies such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, and Ezugi own their respective intellectual property, which is entirely their own.

Limitation of Liability

9coin accepts no liability in the following circumstances:

  • If a game is interrupted due to an internet connection issue.
  • If loss occurs due to a fault with the user's device or software.
  • If a third-party service (mobile banking provider) is disrupted.
  • If the service is disrupted due to an unexpected technical issue or cyberattack.
  • If the user shares their login details with a third party.

9coin's maximum liability shall in no case exceed the actual amount deposited in the account in question.

Account Closure & Suspension

11.1 Closure by the User

You may request to close your account at any time. A request to withdraw any remaining balance must be made at the same time. If the wagering requirement has not been met before closure, the bonus will be forfeited.

11.2 Termination by the Platform

9coin may close a user's account immediately for any of the following reasons:

  • Violation of any part of the Terms.
  • Registration with false information.
  • Operating multiple accounts.
  • Fraudulent or illegal activity.
  • Abuse of the bonus system.
If an account is closed due to a breach of the Terms, any accumulated bonuses and related winnings may be forfeited.

Privacy Protection

The collection, storage, and use of users' personal information is governed by our Privacy Policy, which forms an integral part of these Terms.

9coin does not sell users' personal information to third parties. However, information may be provided to authorities to comply with legal obligations.

Changes to Terms & Effectiveness

9coin reserves the right to change, amend, or update any part of these Terms at any time. Updated Terms will take effect as soon as they are published on the website.

If you continue to use the platform after any changes, you will be considered to have accepted the revised Terms. We therefore recommend reviewing this page regularly.

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain fully in effect.

Contact: For any questions or complaints about these Terms, use our 24/7 live chat service or email us at [email protected].